Sarwer Travel Ltd

"Was on time and polite. I would defiantly recommend.."

Would they recommend: Yes

"Good communication leading up to date, text messaging to confirm driver etc and responded to my questions well. Driver arrived promptly and was safe in passaging us to and fro, was fine with us amending collection to earlier. The only thing I disagreed with was that he tried to enforce an extra charge for bringing food and drink onto the bus. I had advised from the beginning that this was a requirement of booking but no extra charges were advised at any point. Suggestions for improvement would be to send in post terms and conditions of hire (Inc supplement and extra charges costs as mentioned above) along with a formal confirmation and receipt of payment (as nothing was ever received in the post). I would use this company again though as their prices were the best in the area."

Would they recommend: Yes

"Driver pleasant and professional and on time both ways. Coach immaculate and comfortable. Overall excellent service and would recommend to others for sure."

Would they recommend: Yes

"The driver was polite and friendly and tried to accommodate my request for a microphone on the evening. The Vehicle was smart and clean...my only feedback is that the seatbelts may need looking at. They were extremely stiff and difficult to get out of, and with a coach of children this meant a lot of adults having to help the kids. The value was great and the driver was there on time both there and on the return. Many thanks!"

Would they recommend: Yes

"The driver was pleasant and helpful. The coach was comfortable and clean We were picked up on time and dropped off on time Everything went to plan"

Would they recommend: Yes

"I would highly recommend Sadder Travel from.start to finish. We booked a mini bus for 10 of us from Luton to Banbury return. The driver was excellent, we changed our return time with no problem. The coach was so clean and very modern, this made the trip smooth and quick."

Would they recommend: Yes

"My wife booked two vehicles through Sawer Travel Limited. The agreed arrangement was that on day one, my wife’s family would be picked up from Luton Airport and transported to our house in the 20 seater minibus. We would all then be transported to Southampton cruise terminal in the same 20 seater minibus.  Then on return, We would all be transported from Southampton cruise terminal back to our house in either the 20 or 16 seater minibus. Then later the same day either the 20 or 16 seater minibus would return to pick up and transport my wife’s family back to Luton airport.  Everything was fine until the last part of the journey. The vehicle that turned up was a basic 6 seater van with fold-down seating, and barely enough space for the 5 people and all of their luggage. My wife’s family had to ride with their luggage cramped around their legs and on their laps. The following link is the image of the man who showed up driving the last vehicle. When I questioned him as to why the vehicle that we originally booked, and that we were just transported in from Southampton to here (our home) was changed, he claimed that he had nothing to do with the company, that he was just a driver, and instructed me to take my issues up with the company directly. https://www.google.co.uk/imgres?imgurl=https%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F982332484800204800%2F1mmge4RW_400x400.jpg&imgrefurl=https%3A%2F%2Ftwitter.com%2Fsarwartravels&docid=C-0uJBkF8vzPMM&tbnid=VKovGyWbFx5INM%3A&vet=10ahUKEwjoo43h_q3eAhWpB8AKHQQlC5gQMwhlKB4wHg..i&w=400&h=400&bih=948&biw=1601&q=sarwer%20travel%20limited&ved=0ahUKEwjoo43h_q3eAhWpB8AKHQQlC5gQMwhlKB4wHg&iact=mrc&uact=8 He then went on to tell me that the company owner, his boss, told him that we had changed the booking ourselves. Later, when questioned over the phone, Mr. Sarwar blamed my wife for this change, interrupting her repeatedly and talking over her telling her that this was her mistake. He then hung the phone up on her.  I called Mr. Sarwar back to try to talk with him calmly and professionally. Mr. Sarwar repeated the same attitude with me, telling me that this was somehow my wife’s doing. I explained to him that I was looking right at all of the correspondence emails and agreement between him and my wife, and that at no point was there any discussion regarding changing vehicles from what was already agreed.  My Sarwar proceeded to tell me that there was nothing he would be willing to do. He explained that he had already given us the best deal on the market, which was not the case at all. I explained to him that we booked an experience for my wife’s family, and that is what we paid for. I asked if he would at least be willing to give a partial refund. Mr. Sarwar said no and hung up on me. Let down and dissappointed. Never again."

Would they recommend: No

"Pleasant journey to and from destination! Excellent service - friendly driver! Return ride we asked to be picked up earlier at short notice and company was accommodating! Would definitely use again! Bus was brand new, modern and comfortable! Abel to play own music through Bluetooth sound system!"

Would they recommend: Yes

"We had a fantastic experience with Sarwer Travel! We were picked up in Covent Garden, even though the driver couldn't park exactly outside of the bar he came to find us and guided us to where he had parked. He was on time and let us play our music all the way home! The coach was clean and all of my friends were really impressed! We will definitely be using them again :)"

Would they recommend: Yes

"Journey was very good. The driver was helpful. The mini bus was comfortable and very clean"

Would they recommend: Yes