Jackies Coaches

"Our coach was an hour late, despite me informing the company that our driver that our flight had landed over 30 minutes early. Then the driver took a 30 minute break to delay our departure even further. He then added 15 minutes onto our departure from the service station as he wanted another break, despite having only been driving for a little over 2 hours. We were then rudely told we must stop at another services to remove the rubbish from the coach, of which there was barely any, as we weren't allowed to just take it off at our destination. Overall a lot of members of our party missed connecting trains due to all the delays, meaning they were all out of pocket. Very disappointing service."

Would they recommend: No

"Vehicle was very nice and clean and comfortable. Jay was brilliant, drove carefully, was there ready to pick us up. Overall great and amazing price - thank you"

Would they recommend: Yes

"Exceeded expectations in every way - will use them again - would highly recommend - Micheal, our driver, was super supportive."

Would they recommend: Yes

"Very good service. On time, clean, comfortable coach and very well presented driver. Would definitely recommend."

Would they recommend: Yes

"Prompt pick up, we were allowed to play music through an aux which was good! Good coach device to use for a night out, very cheap, would definitely use them again!"

Would they recommend: Yes

"Overall it was good value and a good service. The communication in booking was pretty good, and on the day our driver - Pete - was excellent; very friendly, amenable and easy to chat to. I'd recommend Jackies Coaches to other people."

Would they recommend: Yes

"Brilliant service, we had a very posh coach for the first journey and an older larger coach for the return, both coaches very comfortable and clean. Our driver was well presented and personable. Great service and communication via email. Very competitive price. I would highly recommend them and use them again."

Would they recommend: Yes

"Best coach company going."

Would they recommend: Yes

"We have used Jackies Coaches three times in total now and have received outstanding service each time. The whole process from start to finish was hassle free and the coaches themselves are immaculate. Each driver has been friendly, professional and approachable and I would have no hesitation in recommending Jackies Coaches to others."

Would they recommend: Yes

"Unforunately, whilst having a good service previously, we were let down by Jackies coaches recently and coming up to three weeks on are still out of pocket. Jackies coaches had quoted for providing 4 coaches for a childrens outing. At less than 20 hours notice they advised they would only be able to provide 3 (and not all to the original number of seats either). We frantically had to phone around and after contacting 10 firms managed to find one - which we had to pay considerably more for. Whilst I appreciate things happen - it is not acceptable that more than two weeks on are we yet to receive any refund for the lack of provision just having a response saying they are still working on it - and 5 working days later still not having received a response. We are a voluntary organisation and I am personally considerably out of pocket now whilst I look at appropriate channels to escalate this through."

Would they recommend: No