Trusted Travel Reviews is a great way of us getting the feedback we need from customers to monitor the service we provide. It also gives our customers access to the feedback we receive from other clients which hopefully shows them that we provide an excellent customer experience.
We have been receiving reviews through TTR for a while now. It is a generally positive addition to our website, showing honest up to date reviews. Prospective customers like to see the views of past customers, bad ones included and how they were responded to.
Customer feedback is very important to us as it allows us to constantly monitor our performance and make improvements to our services when necessary. Trusted Travel Review is our preferred independent review platform and we invite all of our private hire clients to leave feedback via TTR as it is very easy to send feedback requests to clients. We also love how easy it is to showcase our TTR reviews on our own website.
We’ve been receiving feedback from Trusted Travel Reviews from our customers for over a year now. It is a great way for letting us know what the customers are saying. It also helps us to know where we can improve on our services. It also helps new customers see what the public think of our services and helps for when they are looking to find the perfect company for them.
Trusted Travel Reviews is an informative way of providing the customer with unbiased reviews and helps us to improve our service.
Trusted Travel Reviews plays a major part in my company for clients to decide whether to travel with my company or not. Feedback from clients is always very welcome and on occasions as an operator I have learnt through customer suggestions. Feedback is always most welcome as it enables potential clients to see I operate an excellent service to my customers satisfaction.
We are a relatively new in business and it can be a 'tall order' to ask a potential customer to part with several hundred pounds and trust us with their travel plans. Trusted Travel Reviews has allowed us to gain credibility and more bookings. Our drivers have read the reviews and it encourages the drivers to give a better service. They/we all like receiving acknowledgement of a job well done.
Trusted Travel Reviews is a great platform for our passengers to leave their feedback on their experience. In times where there are so many rogue traders around it is a useful tool to give customers peace of mind that they are using a trusted operator.
We have been receiving reviews on the Trusted Travel Review website for a while now and are encouraged from the great comments we have been getting. We often get told by customers booking with us that they have read our reviews and are confident to book with us.
We truly value our Trusted Travel Reviews account as our customers and or potential customers can see and read all about us and the services that we have provided in the past. This is a vital resource that we will continue to utilise as we see the value. (just like our customers do) Adam @ Beeline Minibuzz
Trusted Travel Reviews is a great way to get feedback from our clients. It helps to sell our service as future customers can see we provide excellent service. It is a fantastic addition to our website too. Many thanks for this brilliant service.
Trusted Travel Reviews is a great way to show our past customers that we value their opinion of the service we provide. Complacency in our industry has been the downfall of companies in our area and all feedback – good or bad – is appreciated and is used to improve where we lack. Potential customers are able to see these reviews and responses, thereby creating expectations of their own which hopefully we can fulfil as we have in the past.
Oddly enough it’s not just customers who comment on our feedback, but potential staff members – 2 new members of staff chose to take our offer of employment instead of working for a large operator in the area and are very proud to be part of our small team and to create even more positive experiences
Trusted travel reviews are a fantastic and great way of building trust with customers even before they book. Having such a secure and robust facility has helped our business increase as new customers can really almost 'try before you buy'.
