Rich features for an intuitive customer experience
Showcase reviews by adding small widgets to your own website to display live and up to date reviews.
Advertise via your own company profile which shows your fleet and feedback from customers.
Driver App allows your drivers to collect customer reviews whilst out on the road.
Request Reviews
There are various methods by which to request reviews from customers, by manually requesting reviews via the control panel or sending automated requests from your management system.
Showcase reviews
Our suite of widgets allow you to showcase your reviews on your own website, helping build confidence and trust in your brand. Simply copy and paste the relevant snippet of code into your website wherever you want to place it.
Advertise your business
As part of your account you'll have the opportunity to build your own profile, by uploading details about your company, including:
- Your logo
- Year you were founded
- Information about your company
- Your fleet of vehicles, including facilities and photographs
- Information and proof about the licences you hold
- A map of your location including address
- Information about your drivers, such as whether they wear uniform, offer meet and greet, help with luggage etc.
- Showcasing all of the reviews you have received from other customers
Generate new leads
Due to continually securing high search results, TTR can send more enquiries your way. Customers who see your profile online and read your positive reviews can ask you directly online for a quotation there and then. A quick response from you could generate a whole new bunch of enquiries.
Driver app
With our brand new app, your drivers can request reviews whilst out on the road.
Not only does this give you the opportunity to collect more reviews, it also gives you the capability to see how your drivers are performing and the feedback they are getting from customers.
As a driver, they will have access to the following features within the app:
- Request reviews by email address or SMS text message
- Read existing reviews that your driver has received
- Get notified when a new review is received
To allow your drivers to use the app, you will need to sign up to the premium package. The app is available to download on both the Apple App Store and Google Play Store.
Elite Mini Coaches said...
"Customer feedback is very important to us as it allows us to constantly monitor our performance and make improvements to our services when necessary."
* Prices are exclusive of VAT
The proof...
Platinum Travel Solutions recently received a quotation request through Trusted Travel Reviews, which Platinum duely responded to. This customer had already received a like for like quotation from another company via another source, which was in fact £60 cheaper. However, due to the feedback and reviews Platinum had received from over 100 customers, this particular customer decided to go with Platinum's quote.
What we are illustrating here is the power of customer reviews. One of the first things consumers look for when purchasing a product or service is the opinions of other customers. This helps to sway their decision, and puts less emphasis on the actual cost but more around whether it is going to satisfy their needs or not.
Over 100 Private Hire companies use Trusted Travel Reviews, including:
