Kirkby Lonsdale Coach Hire Ltd

"580. I have used this service for the past 5 years. All I can say is what an amazing service. The drivers are all great. The bus drivers always try their best to collect their passengers even through floods and if delayed by accidents. Many of their passengers have become friends known by name. It's a pleasure to ride on the 580."

Would they recommend: Yes

"Driver didn’t know the name of the next stop (Cowan Bridge).when I asked for a ticket.” I don’t know where that is” he said. 12:45 07/12/23 Driver was No help was so ever . Cannot answer the question about the cleanliness of the bus as I was unsure if I had tried to get in the wrong bus even when it had 581 on the front. I made alternate arrangements for travel that was more reliable."

Would they recommend: No

"The driver on the L1 service today from the park and ride at 1335 was rude, aggressive and complained when we asked to be dropped at Atkinson’s stop rather than the bus station. As we alighted he said ‘I didn’t want my break anyway’ such a rude man it’s put us off using the service in future. Usually the drivers are brilliant. Not him."

Would they recommend: No

"The 1625 from Grange to Cartmel did not stop at Mai Street opposite the Victoria Hall. Luca, the driver who was driving this particular route was foreign and obviously did not hear the bell when I had pressed it to indicate that I wanted to alight at Victoria Hall. A very poor service in Grange."

Would they recommend: No

"Yet another bus that ran early or not at all. Waited 1623-1650 for the 1640 530 from Cark to Cartmel. Should have walked."

Would they recommend: No

"Once again park and ride doesn’t turn up at peak time 40 mins late again so sad you are affecting people’s lives sadly won’t be using again people are getting really fed up with this and no one seems to care what a shame please get a different company to run it"

Would they recommend: No

"Friendly considerate drivers. My son was taken ill on the bus to Lancaster on his way to school and had to get off. The driver made sure he was ok and that someone was coming to collect him before continuing his journey. This is the difference that KLCH and the big bus companies. They go the extra mile and kindness is in abundance."

Would they recommend: Yes

"Got ready for my journey to halton skate park from hornby institute I was on time at bus stop waiting for the bus, I had seen the bus coming so i waved the bus driver to stop but he just looked at me and drove past, this is the second time it has happened, I am honestly so frustrated by these bus drivers that don't do there job."

Would they recommend: No

"Another excellent service provided by KL coaches. Very clean coaches arrived on time and the drivers were very helpful. Such reliable service helped us to have a very enjoyable day. Thank you"

Would they recommend: Yes

"This morning I travelled on the number 82 bus going to Ripley school from Halton. I was doing a practice journey with a Y6 pupil. The driver was very kind and helpful. The return journey from the bus station at 9.35am was with the same driver. Again he was really helpful. When we disembarked the bus the driver gave the pupil a timetable opened at the page he needed. He made both journeys enjoyable and that really helped to improve the pupil's confidence about travelling to high school. Thank you."

Would they recommend: Yes