Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 347 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 201 to 210 of 347
Sally-Ann, W1T
More than a year ago
"Held a medical conference in Newcastle & coaches were required to transport delegates from our conference venue, to and from the separate venue for our Annual Dinner. From start to finish Stanley Travel provided excellent service. My initial query was dealt with swiftly, and the team were great in the lead up to the event. On the day, everything went very smoothly. The drivers were punctual, smart & friendly. Very helpful, courteous and respectful of passengers who in turn enjoyed their journeys. The coaches were clean and comfortable and had ample space for a comfortable journey. Would definitely use this company again for a future event."
Would they recommend: Yes
Mr Arbon, Consett
More than a year ago
"Excellent in every way. Very helpful and friendly driver, clean bus and good journey right to the door of our hotel and lots of help with luggage"
Would they recommend: Yes
Mrs J Dodds, Co. Durham
More than a year ago
"Driver was friendly and helpful and very patient with families"
Would they recommend: Yes
Mrs R Brunton, United Kingdom
More than a year ago
"Excellent service and driver."
Would they recommend: Yes
Mr T Breen, Co.Durham
More than a year ago
"Great, excellent and very accommodating, very much so"
Would they recommend: Yes
Customer, Durham
More than a year ago
"Journey good and on time at every stage. Driver Michael very smartly dressed and helpful in fact he went that extra mile to make sure everyone was catered for. The coach was very clean and comfortable with good facilities and I would have no problem using Stanley travel again."
Would they recommend: Yes
Mrs Burlison, Co.Durham
More than a year ago
"The driver was very helpful and the coaches were very clean and comfortable. Thank you so much"
Would they recommend: Yes
Mr I Lockey, Consett
More than a year ago
"The communication throughout was first rate. The bus was there in plenty of time, it was modern, clean and comfortable. The driver was accommodating and polite. A good experience."
Would they recommend: Yes
Customer, Newcastle upon Tyne
More than a year ago
"It was a really good journey with no delays. The driver was great and couldn't have been more helpful (he even took photos of our group for us). The bus was fantastic and immaculately clean. All in all a brilliant trip."
Would they recommend: Yes
Rebecca, Stanley
More than a year ago
"I called Stanley taxi this evening to book a taxi,to get my son home after an evening with friends. my call was answered within a couple of rings. Very helpful and professional call taker, and my taxi was booked with ease. I then received a text to advise me the taxi was en route. I then received a call from Vicky the original call taker to let me know the taxi was there to collect my son. I work in customer services and I wish my team would answer calls with such enthusiasm! Vicky was very professional. My son then arrived home telling me how lovely the taxi driver was. very polite, car was spotless. 100 % recommend . and will always use in the future. my sister's wedding is coming up and I will only be recommending Stanley taxis"
Would they recommend: Yes
