Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 347 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 191 to 200 of 340
Mrs Wering, Co.Durham
(5/5)
More than a year ago
"the journey was fine the driver was very helpful and on time for the pick up and all drop offs on the night time the vehicle was was clean and comfortable"
Would they recommend: Yes
Karen Lawson, DURHAM
(5/5)
More than a year ago
"I thought the service was outstanding."
Would they recommend: Yes
Miss L Surtees, DH7
(5/5)
More than a year ago
"After being badly let down on a booking I contacted Stanley Travel spoke to Michael who sorted a bus and driver for me. It was a return journey and had two different coaches and drivers. Both coaches were immaculate and the drivers were very smart, polite and very helpful. In future if I require a coach Stanley Travel will be my first port of call"
Would they recommend: Yes
Day Trip Customers, Consett, Stanley, Chester Le Street, Durham
(5/5)
More than a year ago
"Feedback from our SAFC Wembley Trip: • Whole day was so good and driver's very good and informative • Driver was friendly and clear with instructions re stopping times at services etc. Was originally on coach 1, but a friend was in coach 2. Managed to swap over to coach 2 at Chester Le Street • It was the best journey I've had to Wembley and back. The drivers (coach 1) were lovely, kept us informed and got us there and back safely and in great time. • Both drivers were amazing, credit to your company • Both drivers excellent. Very smooth ride. Immaculately clean coach. (Coach 2) • Drivers and coach fantastic, On this experience wouldn't hesitate to return or recommend to anyone. • Your service was absolutely spot on. You have got everything right. I wanted to tip the drivers and had no cash just cards, sorry. I did say thank you though. X – Coach 2 • The coach drivers were very good at keeping us informed of what was happening in terms of arriving at Wembley and also the times we would arrive home • Travelled as a family of 3 yesterday, picked up from Durham. From start very well arranged and organised. Staff friendly and efficient. Driver managed to rejig seating arrangements so another couple could sit together. The coach was clean and tidy - tidied when we returned to coach after match . Very clear instructions on safety arrangements at the start of the journey, outlining the plan for the journey and the stop off break. Arrived in good time and safe journey home. Very impressed from start to finish. Thank you! – Coach 1 • very courteous, polite and patient, would definitely use again • Excellent drivers – Coach 2 • Smooth running, great staff. My boys loved their day, Great value for money, easy booking and good communication. • Absolutely brilliant service, comfortable coach, air conditioning and USB charging ports. Drivers were great, Booking experience was nice and simple and got all the receipts and booking confirmation right away after booking, I would definitely recommend Stanley travel to anyone. Top class experience, comfortable ride and overall great service • Coach 1 - Both drivers were great very friendly and kept you up to date with what was going on, Well organised from start to finish keep it up"
Would they recommend: Yes
Mrs R Miller, Northumberland
(5/5)
More than a year ago
"Our trip was very good the journey to Man City Football Stadium there and back was great. The driver was wonderful and handled all the wheelchairs and passengers great he had a lot of knowledge about routes etc etc.. The coach is lovely it had everything we needed it was very clean and very comfortable."
Would they recommend: Yes
Val Harling, Scottish Borders
(5/5)
More than a year ago
"We went from Peebles to Lincoln, around and back, a wholly successful Spring Break. Our driver, Brett, was a careful and safe driver, the coach was clean and comfortable. We are all elderly, mostly fit but some of us needed a bit of help, and Brett could not have been more helpful or obliging."
Would they recommend: Yes
Mrs Y McGarry, Co.Durham
(5/5)
More than a year ago
"Pick up was as requested. Driver helpful and vehicle clean and very comfortable. Return journey equally good."
Would they recommend: Yes
Sally-Ann, W1T
(5/5)
More than a year ago
"Held a medical conference in Newcastle & coaches were required to transport delegates from our conference venue, to and from the separate venue for our Annual Dinner. From start to finish Stanley Travel provided excellent service. My initial query was dealt with swiftly, and the team were great in the lead up to the event. On the day, everything went very smoothly. The drivers were punctual, smart & friendly. Very helpful, courteous and respectful of passengers who in turn enjoyed their journeys. The coaches were clean and comfortable and had ample space for a comfortable journey. Would definitely use this company again for a future event."
Would they recommend: Yes
Mr Arbon, Consett
(5/5)
More than a year ago
"Excellent in every way. Very helpful and friendly driver, clean bus and good journey right to the door of our hotel and lots of help with luggage"
Would they recommend: Yes
Mrs J Dodds, Co. Durham
(5/5)
More than a year ago
"Driver was friendly and helpful and very patient with families"
Would they recommend: Yes
