(4.94 out of 5 from 213 reviews)
Showing reviews 1 to 3 of 3
(3/5)
4 months ago
"The outward journey went exactly as expected. Jackie was on time, was outstanding with the children, provided a clean and well maintained vehicle and checked all the information fot he return. This journey would be rated 5 star. The return journey would be rated 1 star. There was no information sent regarding the return driver. I had to make phone calls as soon as we landed to find out information. When we met with the driver I could not believe how unprepared he was. I was told my post code did not exist. If you check Royal Mail and Google Maps you will find it does exist. Try doing homework before you collect the client who had paid good money to a professional service. Apple maps Google maps and Tom Tom all have our address available. Whilst Garmin may not we have been here 6 years and I suspect that the device was noit up to date as the map I saw on the device was very much the situation in 2018!!!!!! I will not use the comapny again as I did not like the drivers attitude."
Would they recommend: No
Operator replied on 2nd August 2024, 9:47am:
"the customer was contacted but did not answer phone we always contact customers around 20 mins after they have landed thats why we always insist we have two contacts numbers in case one phone is lost or have not charge their phone"
(3/5)
More than a year ago
"The journey to the airport we cannot fault. The driver picked us up bang on time, was friendly and helpful, and got us there quickly and easily. However, the journey back left us quite disappointed. The driver was an hour late. We landed at 2.30am and he phoned to say he was not far away. We collected our baggage and I phoned him at approx 2.45am, only to find out he was still 40 minutes away! 40 minutes passed and then he was still an additional 15 minutes to arrive at the airport. When we finally got into the van at around 4am, the seats were soaking wet due to the sunroof having been left open in the rain, no heating was on, and the music was blasting, it was like we had just on-boarded a rave bus. After a long flight and it being so early in the morning, we did not expect to have to listen to much too loud rave music on our journey home, nor have to dry off our own seats."
Would they recommend: Yes
Operator replied on 1st July 2022, 12:06pm:
"we apologise for the wet seats has yes driver left sunroof open
the loud music driver has been spoken to
the return journey was booked for 03.15 which the driver was schedueled for
but your flight landed early we can only get there for he alloted time has drivers hours thankyou mark"
(3/5)
More than a year ago
"Journey on the way there not so good as at to arrange outside contractor, no phone call to let us know was over an hour late in arriving. Vehicle was disappointing no room for luggage. Cannot fault journey on way home Julie was a fabulous driver, vehicle was clean and had extra space for all our luggage."
Would they recommend: Yes
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3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom
Company Registered in England No: 12066038
VAT Registration No: 184097777