CITYWISE TRAVEL LTD
Established in 2016
Average rating:
(3.67 out of 5 from 3 reviews)
Company Vehicles
19 seat Executive Minibus
About
We are a coach hire company based in high Wycombe and provide luxury minibuses at your service. We make sure all customers have a postivie trip and there are no faults on our ends. We give the best prices for the customers to ensure they are happy with the trip and the price they had paid for there srrvice.
Operator Licence
CITYWISE TRAVEL LTD currently holds a Restricted licence.
Licence Number: PF2040302
Location
Customer Reviews
Showing reviews 1 to 3 of 3
Customer, Slough
3 months ago
"Extremely happy with the service. Our driver arrived well before the scheduled departure time and he was very friendly, helpful and courteous. The journey was very pleasant and the coach was clean with plenty of space. All in all an excellent journey from start to finish. Thanks for your service!"
Would they recommend: Yes
Operator replied on 31st August 2024, 3:39pm:
"Good Afternoon,
Thank you so much for giving us such fantastic feedback. We are really pleased that you have enjoyed your experience with CityWise Travel and enjoyed your day out.
Kind Regards
Raheem"
Customer, London
3 months ago
"AVOID AT ALL COSTS- Cars are not road safe. The wheel came off the van mid journey enroute to the destination. Had to make our own way there for the remainder! sent a 16 seater to collect 22 of us post the event !The company was unwilling to resolve our complaint after the fact! I would AVOID AVOID AVOID"
Would they recommend: No
Operator replied on 30th August 2024, 3:17pm:
"Good Afternoon,
I would first like to apologise for any inconvenience that this may have caused for you.
Firstly regarding our vehicles safety, we always make sure that our vehicles are safe to use by conducting a walk around check. The vehicle's tyre did not come off as there was a puncture in the tyre which had made the tyre flat so to ensure the customer's safety the driver had pulled over to a safe spot in order to contact the head office about this incident.
Secondly we did arrange a 22 seater for the pick up journey and due to technical issues with the vehicle which had occurred later on the day so for the return journey we arranged a 16 seater and an 8 seater van which had a total capacity off 24 seats.
We did want to resolve this matter with you via email but we could reach a justified conclusion with you.
I once again do apologise for all this mess that has happened but we did try our best to provide you with a satisfactory service and work around the challenges which had occurred throughout the day.
Kind Regards
Raheem"
Neena, Isleworth
11 months ago
"Very punctual. Clean and comfy Mini bus"
Would they recommend: Yes
Operator replied on 13th December 2023, 2:16pm:
"Thank you for giving us good feedback, if you need any more trips please do let us know."
