Barnes Coaches

"Journey to Bristol Airport with Jacob was a pleasure, very steady travel for 8 of us early hours. But reason why I’m giving 1 star is for our journey home with Vladimir - think that’s his name. What a disaster. Unable to pay at the barrier on exit, so the driver went into the multi story car park to pay which was fine but on the way back he thought he was a gymnast. Instead of unlocking the gate, that had a latch on he performed a stunt to hop over and coincidentally landing awkwardly, twisted his ankle and hitting the other barrier with us head. He wanted to see an on site medic which I can only appreciate but all we wanted was to get home. I wish I could add photos as I have all of this. We got going after 45 minutes of waiting, and I’m not sure if he was in a rush to get home because the driving was very erratic. 3 young children in the car, and he was swerving lane to lane to beat any kind of traffic in Bristol city centre. Emailed my concerns to Barnes, and they were going to review the footage. I was sitting in the front of the minibus, and I don’t recall any dashcam. If there was it would be pretty damning. Luke emailed me back, stating that upon viewing the footage he saw that the drivers driving wasn’t perfect and would talk to him. I asked to be compensated for this mess, and total unprofessionalism only for the journey back home. As the ride with Jacob was really good. Got offered less than 25%. I’m sorry, but because of this we won’t be using this company again."

Would they recommend: No

"Booking and organisation was smooth, they were also able to accommodate a last-minute stop request for us on the day which was really helpful. Quick to book with and competitively priced."

Would they recommend: Yes

"Modern vehicle, prompt pick up, very professional driver. Highly recommended service from Barnes Coaches"

Would they recommend: Yes

"As ever, all as it should be.Reliable, clean and comfortable."

Would they recommend: Yes

"We used Barnes Coaches on the amazing Flat Rate Charges they offer for select Airports. It made 100% complete sense to use them to save driving to the airport to start our holidays. It also meant a cheeky drink on the return could be had. Both Jacob and Paul were amazing, carrying our bags to and from the vehicle. Would highly recommend them. Thank you so much Barnes!!"

Would they recommend: Yes

"Came over from Ireland to a friend in Swindon we had a lovely trip to Poole in Dorset was very impressed comfortable coach great airconditioning and toilet, had a lovely driver Zach friendly pleasant young man looking forward to planning our next trip soon."

Would they recommend: Yes

"have travelled 3 day trips with barnes coaches they try to cater for all people they are top notch and try there best would travel again this year 2024 and will set a few more trips for 2025"

Would they recommend: Yes

"Excellent Andy our driver was amazing and very friendly over all was a lovely holiday"

Would they recommend: Yes

"The school trip went really well. The driver was friendly & helpful. The coach was clean & comfortable."

Would they recommend: Yes

"Well, where do I start? Overall, fantastic experience! Went to Exmouth and took “The Pride of Exmouth” boat trip around the Jurassic Coast. Went with my elderly mother who was comfortable throughout and enjoyed every minute. Kept safe, informed and made comfy during whole trip by driver, I think his name was Phil. Excellent experience and Barnes always deliver!"

Would they recommend: Yes