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Barnes Coaches

Established in 1920

Average rating:


(4.91 out of 5 from 2288 reviews)

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Customer Reviews

Average rating:


(4.91 out of 5 from 2288 reviews)

Showing reviews 371 to 380 of 2288

(5/5)

More than a year ago

"Provided a minibus at the very last minute to provide a shuttle between 2 locations. Went completely above and beyond. Prompt arrival and great communication. Thank you so much!"

Would they recommend: Yes

(5/5)

More than a year ago

"excelent service and good value highly recomend and will definetly use again"

Would they recommend: Yes

(5/5)

More than a year ago

"As always, Barnes supplied an impeccable vehicle exactly on time with a professional and friendly driver. Wouldn't use anybody else. A full set of stars is a given."

Would they recommend: Yes

(5/5)

More than a year ago

"When booking communications were amazing and they were able to assist to what I needed. The bus was with us before scheduled time so guests were not waiting at time of departure. Driver was very professional and friendly. Glad we booked through Barnes."

Would they recommend: Yes

(5/5)

More than a year ago

"Recently booked a coach to pick up visitors to our site and take them around the site. Punctual service with modern coach and smart driver. Very pleased and will use Barnes services again."

Would they recommend: Yes

(5/5)

More than a year ago

"Yesterday we went to LEGOLAND for our first Halloween coach trip experience. Jason moss was our driver, he was dressed smart, great attitude to myself and my customers. He was helpful and friendly. The vehicle was exceptionally clean and tidy for my guests. We can’t wait to continue using Barnes coaches and will look forward to seeing Jason again in the future, as Jason says “Bing bong”"

Would they recommend: Yes

(1/5)

More than a year ago

"Do not book a holiday with Barnes they are poorly organized, no care for safety for customer nor staff. Will cancel a trip while 1 hour away from destination with no care to what the passengers wants and will not refund money. If you do book take out insurance- all they care about is your money. They always seem to also have to change the coach last min due to faults so always stuck with an older style coach on a long trip. Overpriced for a ride on a green bus!!"

Would they recommend: No

Operator replied on 30th October 2023, 10:10am:
"Hello, We really hated cancelling this holiday after it had departed, however the event was only cancelled at 09:58am that morning of departure when we were well on our way to the resort. Matlock Illuminations put this update on their website but didn’t inform customers directly, so it was after 11:00am by the time we knew the event would not be going ahead. By this stage, the Environment Agency was also advising against visiting the Peak District due to the flooding. So, we were left with two bad options. One, to cancel the trip and come home. Second, to visit the area against advice and put our customers and driver safety at risk. As mentioned, both were bad options, but we chose the one that didn’t endanger anybody. As discussed in our letter we have sent to you, we have sent you a partial refund from what we could claim back from the attraction, and we have offered a reduced rate for this tour if you book this tour again in 2024. Travel Insurance is always recommended and is an available add-on for holiday, insurance is to cover for unforeseen circumstances and unavoidable events like this that are out of our control. Please accept our apologies again to all affected."


(5/5)

More than a year ago

"We had a school trip from Swindon to Paris with overnight stay, 3 nights. This could have been very stressful, however Jason’s knowledge and confidence made the journey itself fantastic. Jason made everyone feel welcome, he was helpful, courteous and funny. Students were comfortable and entertained, teachers were relaxed. Despite the Parisian traffic being challenging, Jason skilfully got us to all our attractions on time and safely. I highly recommend and will request the same driver as he is great with students and they loved the onboard entertainment with music and films as well as some very funny jokes. Bing-bong and see you soon."

Would they recommend: Yes

(5/5)

More than a year ago

"Punctual at both ends. Coach clean, driver very courteous and helpful, dropping off passengers enroute on the return journey late at night. Have used Barnes coaches several times now and always great. No hesitation in recommending them."

Would they recommend: Yes

(5/5)

More than a year ago

"Great coach, easy journey. Dan was everything one could hope for in a coach driver, an excellent safe driver, but also engaging and friendly. He even came to our concert, which was hugely appreciated."

Would they recommend: Yes

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Proud sponsors of Derby County Ladies

Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

[email protected]