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Barnes Coaches

Established in 1920

Average rating:


(4.91 out of 5 from 2287 reviews)

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Customer Reviews

Average rating:


(4.91 out of 5 from 2287 reviews)

Showing reviews 1351 to 1360 of 2287

(5/5)

More than a year ago

"Our journey was very comfortable,and service was excellent. The driver was very professional and polite. I will highly recommend them. Thank you Luke& team, all the drivers for our both days were fantastic."

Would they recommend: Yes

(5/5)

More than a year ago

"The journey was good, we had an excellent driver Dave, he was extremely helpful as well as comical and very very good with the children. The vehicle was immaculate and we all enjoyed the day."

Would they recommend: Yes

(5/5)

More than a year ago

"Barnes have always proved reliable in the past and we will always use in the future.Our first driver, Barry, was very punctual and helpful. Our second driver, Phil, was very knowledgeable and provided information as we drove along. He is also very helpful. Our last driver, who took our party to Heathrow was also punctual and helpful, although I did not take the trip myself. We will certainly always be seeking Barnes for future outings!"

Would they recommend: Yes

(5/5)

More than a year ago

"The Coach arrived at the correct time and the driver was very helpful with loading up the items we needed , He was very polite and a credit to the company , The coach was very clean and the whole experience of using Barnes Coaches was excellent"

Would they recommend: Yes

(5/5)

More than a year ago

"Barnes put on this coach last minute when another company failed on us. They were fantastic on our most important wedding day arrangements, when so many others let us down. They were flexible when our timing got put out on the return journies. Our wedding guests said the coach was amazing and even specifically told us how great the driver was. We would absolutely recommend Barnes to anyone."

Would they recommend: Yes

(5/5)

More than a year ago

"Charlie was our driver for our coach trip to Blenheim Palace. He arrived on time and skilfully manoeuvred the coach through the narrow roads of our village. He had some helpful advice on our arrival at Blenheim as he had been there recently. The coach was like new, clean and comfortable."

Would they recommend: Yes

(5/5)

More than a year ago

"Where do I begin? I had booked one of your fabulous minibuses to take me to the airport recently. The driver I believe was called Will (to the airport) was calm and drove quite well. He arrived to pick me up early and this resulted with me spending more time at the airport able to have a drink before my flight. My return journey was just as amazing as the first. Unfortunately my flight was delayed due to unforeseen circumstances within Europe that caused a knock on effect for domestic flights, Mick was fantastic upon arrival and the fact I was able to communicate directly with the driver at 11pm was magnificent. I would highly recommend you and your company for the simple ease you gave me. Another mention would be to your office staff, who were on hand during the day to answer any questions I had regarding my booking. My sincere thanks to you and your firm. Kind Regards, Mr Ross"

Would they recommend: Yes

(5/5)

More than a year ago

"Colin our coach driver was very pleasant & helpful at all times. We were not impressed with the Fishguard Bay Hotel,The most of the staff were very helpful & pleasant,but the rooms were very shabby & were not serviced as well as they should have been,on two days my bed was not remade as it needed ( the bottom sheet had not even been straightened and was just as I untidy as when I left it in the morning as were the pillows,& the carpet was not brushed or vaccuumed the whole time we were there. Regards B.Tayler"

Would they recommend: Yes

Operator replied on 3rd September 2018, 8:32am:
"Hi, thank you for your review. Please send in your customer satisfaction report if you haven't already and we will speak to the hotel."


(5/5)

More than a year ago

"Thank you for a great service. We had a really good time and the journey was pleasant and comfortable. Our driver Sue was professional, friendly an very helpful. The vehicle was clean and comfortable. Overall our experience was very good and we would definitely use your company again."

Would they recommend: Yes

(1/5)

More than a year ago

"this day trip was a disaster, which was not only due to the weather, we left Newbury late just before 11am.There was no chance of getting the 11:30 ferry. We had booked the Isle of Wight by Hovercraft, not Gunwharfe Quay, not Dockyard or the Spinnaker Tower, which was part of the reason which made us late for the ferry, where we were booked for a 11:30 ferry, we arrived at 12:30 we were told our ferry was not until 13:45, and were told the return Ferry was 16:30 which meant being there for 16:15 . Which only gave us just over 2 hours on the island which did not give us a lot of time to look around the Island and as it was our first time, there just was not enough time to explore"

Would they recommend: Yes

Operator replied on 20th August 2018, 6:55am:
"Hi, I can only apologise regarding this. We had run exactly the same trip, in exactly the same way, earlier in the year with no problems at all. Unfortunately, due to bad weather and traffic conditions the coaches were late by the time all of the pick ups had been done. Although we then tried to amend the schedule as much as we could, the coaches were late getting to the Hovercraft. Apologies again."


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

[email protected]