Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 347 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 311 to 320 of 340
Mr A Muxworthy, Consett
(5/5)
More than a year ago
"Spot on service"
Would they recommend: Yes
Customer, Houghton-le-Spring
(5/5)
More than a year ago
"We had a fantastic driver who took us to Winter wonderland. He was very courteous and drove really careful on the journey home in the dark."
Would they recommend: Yes
vv IZV, NL Kloosterzande
(5/5)
More than a year ago
"transport Newcastle bus tijdig aanwezig, chauffeur heel beleefd, behulpzaam bij inladen koffers . Terugreis naar ferry stipt op tijd. Telefoonnummers van chauffeur vooraf gekregen bij eventuele calamiteiten."
Would they recommend: Yes
Operator replied on 9th December 2019, 12:01pm:
"Bedankt voor je review
For our English customers a basic translation is :
Bus present on time, driver very polite, helpful with loading suitcases. Return trip to the ferry on time. Telephone numbers of driver received in advance in the event of an emergency"
Mr K Gilbertson, Newcastle on Tyne
(5/5)
More than a year ago
"The whole experience was top class made that way by the driver Tony who was a pleasure to be with. Cannot praise him high enough."
Would they recommend: Yes
Operator replied on 5th December 2019, 9:13am:
"Thankyou, We will pass your kind words onto Tony."
Mrs Wotherspoon, Co.Durham
(5/5)
More than a year ago
"All pick ups on time, driver (Ben ) very friendly, smart, helpful especially with the wheel chair he was also happy to drop people off at more specific points on the way home which was good as it was cold and icy. Bus was immaculate and comfortable."
Would they recommend: Yes
Operator replied on 5th December 2019, 9:13am:
"Thankyou, We will pass your comments onto Ben."
Customer, DH1
(5/5)
More than a year ago
"All went really smoothly, nice drivers, flexible booking and doing changes, quick replys etc., would recommend!"
Would they recommend: Yes
Lanchester All Saints School, Co.Durham
(5/5)
More than a year ago
"The bus was on time, and was very clean and comfortable. The driver was very friendly and helpful ensuring the staff knew where they would be collecting them again from and what time."
Would they recommend: Yes
AH Events Ltd, Stanley, Co.Durham.
(5/5)
More than a year ago
"We use Stanley Travel for our transport needs for events. prompt, friendly and great service."
Would they recommend: Yes
Mr Kent, SW1A
(5/5)
More than a year ago
"All great, thank you. Driver was extremely helpful and accommodating. Only point I would make is the sales team should ensure they communicate the itinerary to the driver well in advance of the journey."
Would they recommend: Yes
Operator replied on 2nd December 2019, 6:07pm:
"Thank you for your kind words and valuable feedback. Our Operations department are aware that the full itinerary for the day inadvertently didn't get passed onto the driver. Sincere apologies for this and we hope it did not create too much of an inconvenience to you or your group."
Customer, Gateshead
(5/5)
More than a year ago
"The Driver was early on both outgoing and return journeys, He was chatty polite and helpful nothing was too much trouble. The coach was clean and comfortable"
Would they recommend: Yes
