Kings Norton Coaches
Established in 1989
Average rating:
(4.94 out of 5 from 366 reviews)
Company Vehicles
51 seat Executive Coach
About
Kings Norton Coaches are specialists in coach and mini-bus hire operating across Birmingham and to any destination in the UK. Established since 1989 and as a family run business we take pride in our work to offer the best in passenger transport.
Operator Licence
Location
Customer Reviews
Showing reviews 171 to 180 of 366
Judith Davis, Bartley Green
More than a year ago
"Another lovely day out with Kings Norton Coaches."
Would they recommend: Yes
Driver: Mick (S)
KathB, Birmingham
More than a year ago
"Allocated seats were not cleaned and had sand on them, the driver cleaned with spray. Surely in times of COVID the coach seats should be cleaned and disinfected after every trip? Those that got on coach first also got off last increasing travel time by nearly 2 hours more than some passengers and multiple extra drop-offs added to the frustration."
Would they recommend: No
Driver: Steve (E)
Operator replied on 3rd September 2021, 5:49pm:
"Hi Kath, Sorry to hear your experience wasn't that of a good one. Our vehicles are typically cleaned and disinfected after every journey especially in times of covid, we have implemented a higher cleaning standard than in 'normal' times. It looks like a couple of the seats were missed on this occasion which our drivers are only human and after a long day at work this can sometimes happen. The day before the vehicle had been on a seaside trip. I can only apologise for this and will make our drivers aware that this is not acceptable and to make sure that ALL seats are checked, cleaned and disinfected.
In regards to drop off order on our day tours it is down to the drivers discretion to do the drop-offs in the quickest way possible. Just so happens that on the Llandudno excursion when arriving back to Birmingham from the north it makes sense to the drop offs in reverse order as we are passing those drop-off points anyway. It is all dependent on which direction the coach is returning from so it's not always the case with every excursion. The drop-off time period from from start to finish never exceed 1 hour so I'm unsure how the travel time was increased by nearly 2 hours in this instance.
We have a number of phone calls to day about Mick the driver and yesterdays excursion and it has all been positive and not one of the customers has mentioned anything about the cleanliness of the bus. Sorry again that your experience with us wasn't a positive one."
Claire, Birmingham
More than a year ago
"The journey was good, driver was great and the vehicle was clean, always get a great service with kings Norton coaches, fair prices as well will always recommend"
Would they recommend: Yes
Driver: Mick (S)
Denise Farrell, Birmingham
More than a year ago
"I did not think the tour was value for money. We seemed to travel a long time to get to a short destination. The venue for the lunch was a nice place, but we were squashed into a small section of the pub, and had to sit altogether, with people I was not familiar with. The staff were unsure of what the procedure was and we were advised to stay at our seats and they would come round; then we were told to order at the bar. I would have liked a table for myself and my sister to be able to enjoy our lunch instead of sitting opposite people I did not know. It was very off-putting when the gentleman opposite me had a constant runny nose while he was eating and talking. The mystery town was stourport, which again was only a short distance from kidderminster. the stop off was 1 and a half hours and considering most of the travellers were elderly with walking sticks, the coach driver off-loaded at the top of a hill and arranged pick up at the same spot. It would have been much nicer to have got off at the car park by the river and accessed the coach their too. especially as it was a hot day and we had only 1 and half hours. I appreciate that at 60 and 63, we were probably the youngest there, however it was advertised as overe 55s."
Would they recommend: No
Driver: Mick (S)
Barbara, HALESOWEN
More than a year ago
"We had a lovely day out, and the driver was helpful and friendly."
Would they recommend: Yes
Driver: Mick (S)
Customer, Selly oak
More than a year ago
"Very nice trip good food nice driver"
Would they recommend: Yes
Driver: Mick (S)
Customer, Shirley
More than a year ago
"Fantastic day out! Coach on time, clean inside and out. Driver very friendly and professional. Kept us informed and did a good job of managing the different personalities on board! Will happily book again."
Would they recommend: Yes
Driver: Steve (E)
robert. windsor, Birmingham
More than a year ago
"The best journey ever Arrived time Clear instructions Friendly Approachable Clean vehicle"
Would they recommend: Yes
Driver: Mick (S)
Jacky Priest, Blackheath
More than a year ago
"Excellent service from start to finish"
Would they recommend: Yes
Driver: Mick (S)
Marie, Kings Norton
More than a year ago
"The journey was fantastic!The driver was spot on,he was professional at all time,we cant ask anything(amazing) more...the vehicle was clean at all time and so comfortable."
Would they recommend: Yes
Driver: Steve (E)
